Homeowners Insurance Claim Process:
What to expect when working with an in-house public claims adjuster and why it matters.
Step 1: Inspection – If you are sure you have damage to your home’s roof, schedule a roofing inspection with KayCo Roofing. One of our roofing specialists will perform a roofing inspection and provide detailed information on your roof’s health.
Step 2: Filing an Insurance claim – After verifying that your home has significant enough storm-related damage, KayCo Roofing’s in-house public adjuster will file your insurance claim for you.
Why is this important? Because our in-house public adjuster makes sure that all of the information provided in the claim is correct with no misinformation.
In most cases, filing an insurance claim takes roughly 5-10 minutes to complete.
Step 3: Adjustment – Once your homeowner’s claim has been filed; an insurance adjuster is assigned to your claim.
The insurance adjuster has to give you up to 48 hours before the inspection of your claim. The insurance adjuster cannot just show up whenever they want. Upon making your appointment, make sure to contact KayCo Roofing public adjuster with the date and time of the adjustment. The insurance adjuster is a representative of the insurance company and will naturally tend to have the insurance company’s’ best interest in mind. Our public adjuster is also present for your inspection.
It is essential to have your representation present during the adjustment process. KayCo Roofing’s trained project managers ensure the repairs identified by your insurer comply with plans, specifications, codes, laws, rules, regulations, and roofing industry standards for professional construction and repair.
The insurance adjuster and the KayCo’s public adjuster will inspect the entire perimeter of your property as well as examine the roof and any interior damage.
This process takes an average of one hour to complete.
Step 4: Paperwork (Scope of work) – Upon approval, the adjuster will create a scope of work for KayCo Roofing to use as the initial estimate to get the work started.