Customers share about their roofing experience with our in-house claims adjuster!
Thank you to KayCo Roofing for all of your help with my insurance claim. Their Public Adjuster Doug Wheeler (and the whole KayCo team for that matter) was amazing from start to finish! My situation wasn’t the easiest, Doug and the rest of the KayCo team stepped up and finish the job in record time; amazingly. They are very professional and meticulous with every detail… I am impressed. I recommend Doug Wheeler, who handled my claim, my results were excellent! I am very pleased with the process and the results; a job well done!
Commonly Asked Questions by Homeowners:
Filing a Homeowner’s Claim for Storm Damage.
Let Our In-House Public Adjuster Help With Your Insurance Claim
Filing an insurance claim can be confusing. The team at KayCo Roofing is very familiar with the insurance claim process, and we can help you understand the insurance claim process. KayCo Roofing has an
on-staff public adjuster, and we are here to help you with your homeowners claim, every step of the way.
Below is an outline of how a typical insurance claim is filed:
Homeowners Insurance Claim Process:
What to expect when working with an in-house public claims adjuster and why it matters.
Step 1: Inspection – If you are sure you have damage to your home’s roof, schedule a roofing inspection with KayCo Roofing. One of our roofing specialists will perform a roofing inspection and provide detailed information on your roof’s health.
Step 2: Filing an Insurance claim – After verifying that your home has significant enough storm-related damage, KayCo Roofing’s in-house public adjuster will file your insurance claim for you.
Why is this important? Because our in-house public adjuster makes sure that all of the information provided in the claim is correct with no misinformation.
In most cases, filing an insurance claim takes roughly 5-10 minutes to complete.
Step 3: Adjustment – Once your homeowner’s claim has been filed; an insurance adjuster is assigned to your claim.
The insurance adjuster has to give you up to 48 hours before the inspection of your claim. The insurance adjuster cannot just show up whenever they want. Upon making your appointment, make sure to contact KayCo Roofing public adjuster with the date and time of the adjustment. The insurance adjuster is a representative of the insurance company and will naturally tend to have the insurance company’s’ best interest in mind. Our public adjuster is also present for your inspection.
It is essential to have your representation present during the adjustment process. KayCo Roofing’s trained project managers ensure the repairs identified by your insurer comply with plans, specifications, codes, laws, rules, regulations, and roofing industry standards for professional construction and repair.
The insurance adjuster and the KayCo’s public adjuster will inspect the entire perimeter of your property as well as examine the roof and any interior damage.
This process takes an average of one hour to complete.
Step 4: Paperwork (Scope of work) – Upon approval, the adjuster will create a scope of work for KayCo Roofing to use as the initial estimate to get the work started.
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We proudly provide roofing services throughout Orange Park, Middleburg, Green Cove Springs, Keystone Heights, Starke, Lawtey, Lake Butler, Raiford, Gainesville, Waldo, High Springs, Newberry, Hampton, Williston, Lacrosse, Interlachen, Palatka, Jacksonville, Jacksonville Beach, Ponte Vedra, St. Augustine, St. Augustine Beach, Crescent Beach, and Palm Coast.